It is possible to use our website without providing personal data. If you wish to use certain special services that we offer via our website, however, it may be necessary for us to process your personal data. If we do need to process your personal data and there is no legal basis on which to do so (a contractual agreement, for example), we will ask you for your consent.
This notice tells you which data we collect from you, how we use it and how you can withdraw consent to the use of your data.

Last modified: Januar 2024

Who is responsible for collecting and processing data?

DB InfraGo AG is responsible for the collection and processing of your data. The appointed data protection officer is Dr. Marein Müller.
If you have any questions, suggestions and/or criticisms in relation to this website, please contact:
DB InfraGO AG, Adam-Riese-Straße 11-13, 60327 Frankfurt
E-mail: (e-mail: text:
If you have any questions or suggestions in relation to data protection, please contact:
(e-mail: text:

What data do we collect, and why and how do we process it?

We collect and process your data only for specific purposes. These purposes may result from technical requirements, contractual obligations or express wishes of the user.
For technical reasons, we must collect and store specific data when you visit this website. This data includes, for example, the date and duration of your visit, the web pages you used, the identification data of the browser and operating system type in use and the website from which you came to visit us.

Contacting us
When you send an e-mail to (e-mail: text:, we process the data you provide only for the purpose of handling your enquiry.

Booking of temporary office space
If you as a customer book and use temporary rental space with us, certain personal data must be collected and processed by us or our contracted service providers in order to fulfil the contract.

Do we forward data to third parties?

Processing contracts generally requires the involvement of order processing specialists working under orders, e.g. computer centre operators, printing service providers, delivery service providers or other parties involved in contract processing.
The external service providers that we hire to process data are carefully selected and subject to strict contractual obligations. The service providers follow our instructions, and this is guaranteed by strict contractual regulations, technical and organisational measures, as well as supplementary checks and controls.
Furthermore, transmission of your data only takes place where you have given your express consent or on the basis of a statutory requirement.
Data will not be transferred to third countries outside the EU/EEA or to an international organisation unless appropriate guarantees have been provided. These include the EU standard contractual clauses and an adequacy decision from the European Commission.

Further information about data processing in the DB Group can be found here:

How long do we store your data for?

We store your data only for as long as is necessary to fulfil the purpose for which the data was collected and/or to comply with legal requirements. For example, if you submit an enquiry, we store your data for at least the period of time necessary for processing your questions or enquiries in a satisfactory manner. Your data is then deleted.
In the event of statutory data retention periods (e.g. as per Germany's tax code or commercial code), the data is retained for the duration of such a period. Using suitable identification details, it is stored in a manner which prevents it being accessed, and it is deleted when the retention period expires.

Rights of data subjects

• You can request information as to what personal data is stored.
• You can request that we correct, delete or restrict the processing of (block) your personal data, provided these actions are permitted by law and in compliance with existing contractual conditions.
• If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a supervisory authority in accordance with Article 77 (1) GDPR. The supervisory authority responsible for DB InfraGO AG is: Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, Postfach 3163, 65021 Wiesbaden
• You have the right to the portability of data that you have provided to us on the basis of consent or a contract (data portability).
• If you have given us your consent to process your data, you can withdraw this consent at any time, using the same methods that you used to give your consent. Any processing of your personal data that took place from the time at which you granted your consent to the time at which you withdrew it will still be considered to have been lawful.
• To exercise your rights, simply send a letter by post to the controller at DB InfraGO AG, Adam-Riese-Str. 11-13, 60327 Frankfurt or by e-mail to: (e-mail: text:

When are cookies used?

Cookies are small text files for storing personal data. When a webpage is accessed, cookies can be transferred to it, making it possible to identify the user. Cookies help to make webpages easier for users to use.

We distinguish between cookies that are essential for the webpage’s technical functions and cookies that are not essential for the webpage’s technical functions.

We want to give you the opportunity to make an informed decision for or against the use of cookies that are not essential for the webpage’s technical functions. Please note that if you refuse cookies used for advertising purposes, you will receive advertisements that are less personalised and less ideally suited to your interests. It will remain possible to use the website in full.

We inform you here about the type and scope of the use of cookies on our website:

It is possible to use without cookies that do not serve a technical purpose. This means that you can prevent browser tracking by cookies (do-not-track, tracking protection list) or block third-party cookies from being saved.

We also recommend that you regularly check the cookies saved by your system if you have not explicitly requested them.

Please note: If you delete your cookies altogether, the opt-out cookie will also be deleted. This means that you would have to exercise your objection to the analysis of usage behavior again.

Analysis of data by Deutsche Bahn AG

More information on data processing as part of the analysis for which Deutsche Bahn AG is responsible and the relevant setting options can be found at ‘Configure analytics’ within the footer.

Updates to our data protection notice

We update our data protection notice whenever functions or legal situations change. For this reason, we recommend that you refer back to our data protection notice at regular intervals. If your consent is required or parts of the data privacy notice are contained within rules of a contractual relationship, changes will be made only with your consent.

Google Maps

We integrate content from Google Maps on our site. In the default setting, this service is inactive for us, but you can activate it.

By clicking on the link to display the map ("Activate map"), you will be connected to Google Maps. In doing so, you transmit personal data (at least your IP address) to Google. Then the external content will be displayed to you. Google is solely responsible for the associated data processing. What other data is processed in this process is beyond our knowledge and influence. The company that provides the service in the European Union, the European Economic Area and Switzerland is Google Ireland Limited, a company registered and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.

You can find more information about Google's data protection here:


We integrate content from YouTube on our site. In the default setting, this service is inactive for us, but you can activate it. We do not transmit data to Google as the operator of YouTube. If you activate the checkbox, we will remember your decision and show you future videos without you having to activate the YouTube service again. For this purpose, we save your decision in the browser's LocalStorage. The decision can be changed by deleting your browser data or deactivating this checkbox.

When you click on the link to display the video ("Show video"), you will be connected to YouTube and the external content will be displayed. Google, as the operator of YouTube, uses cookies and pixel tags to personalise advertising and search results. Google as the operator of YouTube is solely responsible for this data processing. We have no knowledge or influence over which data is processed. The company providing the service in the European Economic Area and in Switzerland is Google Ireland Limited, a company incorporated and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.
Further information on data protection at Google can be found here:

Newsletter data

If you subscribe to a newsletter offered on our website, the data provided during newsletter registration will only be used for dispatching the newsletter, unless you agree to further use.

Official Language

The official language of this privacy statement is German. The English translation of this privacy statement has no legal validity; it is provided only as a courtesy.